# Inbox and your mailbox

> Connect your own mailbox so client email appears next to the contact.

The **Inbox** shows email from your own connected mailbox that workelligence could match to a contact. Each member connects their own mailbox; there is no shared address.

## Connect a mailbox

1. Open **Inbox** and click **Connect your mailbox**.
2. Choose **Connect Gmail** or **Connect Microsoft 365** and confirm the access in the provider's window.
3. Incoming email from known contacts is synced and shown next to the contact.

Quotes and invoices you send go out through this mailbox, from your usual address, and land in its Sent folder. See [Invoices](/help/billing/invoices/).

## Disconnect

Open the Inbox settings and choose **Disconnect**. Synced email stays attached to the contacts it was matched to.

:::note[Availability]
The mailbox connection is built and is being switched on for production workspaces. If the **Connect** buttons are missing in your workspace, the email module is off or the connection is not yet enabled.
:::